Tuesday, December 31, 2013

Happy New Year!

New Year's Eve is always a time for reflection -
 looking back over the good, the bad and the ugly of the past year. 

As for the good, we are grateful for all our customers, employees, vendors and business partners who have been part of our success this past year. Every contact and relationship is important to us.
Here are just a few of the good memories this year with our employees:
Halloween Party

Summer Picnic

Of course, when we talk about the bad, it is always the situations in which many of our clients find themselves that leads them to contact us.  This is an inherent part of working in the field of disaster restoration.  However, it is our mission to take the bad and turn it into something good for our customers.  Here is a picture that a customer sent to our company owner on Christmas morning.  They are living in temporary housing while their house is being repaired after a fire.  The day before Christmas eve, she asked if someone could find their stockings which were packed away and stored in our warehouse while their house is being restored.  One of our contents technicians was able to find them and get them to the family in time to be filled with Christmas treats.

Last but not least, we must discuss the ugly.  Or better yet - let's just take a look:
  1. Ron Burgundy: Mmmmm... I look good. I mean really good.

Have a Safe and Happy New Year!

Monday, December 23, 2013

From all of us at Restoration Professionals,

May Peace, Joy, Hope and Happiness 
be yours during this Holiday Season 
and throughout the New Year

Friday, December 6, 2013

Brrr - It's cold out there.

When it gets this cold outside, it is important to protect yourself against the elements but it is also important to protect your home from damage that frequently accompanies this type of weather.  The most common cause of water damage that we see this time of year is from frozen burst pipes.  When water freezes, it expands.  As it expands, it can cause pipes and other water conduits to burst.  However, you may not realize you have a broken or leaky pipe until it warms up a little and the ice thaws and water starts flooding your home.

Here are a couple of things you can do to prevent or minimize costly damage to your property:
By this time, you should have put away garden hoses and turned off  the water supply to all outside faucets. You should also check crawl spaces and other boxed-in areas where water pipes are located to make sure there is adequate heat supply and good warm air flow around pipes.
When planning to be away from home for more than a day, have someone check your house to make sure the furnace is working properly.  We had many calls from property owners who return from vacation to find their furnace stopped working and their entire home is an icy disaster.

If you do suspect you have a frozen pipe, your best bet is to call a plumber.  Attempting to thaw the pipe yourself can result in more damage.  Open flames and torches can cause further damage to pipes and are a fire hazard.  The plumber can also check to see if there are leaks before the ice melts and starts causing more problems.

If you have a burst pipe, Restoration Professionals provides 24 hour emergency water damage mitigation. We can extract the water, set-up drying equipment and also check walls, ceilings and floors for moisture and further water intrusion.
Most homeowners insurance polices will cover water damage from burst pipes. Restoration Professionals has the knowledge and expertise to assist with your insurance claim.  Put the Pros on your side!